
Rapid Leak Response Program At A Glance
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Priority response: 72 hours, for enrolled properties
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Labor rate: starting at $135/hr, materials billed at cost + 15% markup
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Per-leak cap: e.g. $2,000 Not-to-Exceed (NTE) — a sample figure we negotiate with you; work pauses and requires your written approval before exceeding whatever cap you agree to
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Seasonal cap: e.g. $25,000 total authorized spend — also negotiable based on your portfolio size and needs
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All rates and caps shown are examples. Final numbers are set together during your onboarding call and fixed for the season once agreed.


3-step process
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Talk it through. A 10-minute call to set rates, caps, and coverage tailored to your portfolio.
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Sign the agreement. We send a Time & Materials Rapid Leak Response Agreement reflecting the terms you agreed to.
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You're covered. Priority status is active immediately.
Ready to lock in priority status?
Click below to schedule a 10-minute call with our team. We'll set your NTE and seasonal cap based on your portfolio (the $2,000 / $25,000 figures above are just a starting example), answer coverage questions, and send the agreement for signature.
